Shipping Information

Shipping from bestrugsale.com is free to the 48 States for area rugs 8x11 and smaller. Anything larger than 8x11 is considered oversize and will require a freight quote. Customer pays return shipping, should you need to return your purchase for any reason. If a rug arrives defective or incorrect, we will gladly replace the item with an identical item at no expense to you. However, we must be notified within 7 days of delivery. A non-refundable processing & handling fee of $4.99 will be added to all orders. Your bestrugsale.com order, size 8x11 and smaller, will be delivered via UPS or FedEx and we will email tracking numbers to you so that you can monitor your shipment. Oversized rugs will be shipped by common carrier. In this case, the trucking company will contact you to arrange delivery during business hours. We cannot ship to a PO Box. We do not ship directly outside the US at this time. Most of our products are carried in stock and can be shipped within two to five business days. That means that you should receive your order within ten business days. If an item is not in stock we will contact you with a back-order date.
Transit Time
Most of our products are carried in stock and can be shipped within two to five working days. That means that you should receive your order within seven to ten working days. If an item is not in stock we will contact you with the expected delivery date.